FAQ - Vantek
Welcome to our FAQ page, where you can find answers to the most common questions about our products, services and policies.
What types of products does Vantek offer?
We offer a wide range of industrial and electronic components, including but not limited to PLCs, motors, frequency drives...
How can I search for a specific product on your site?
You can use our search function or browse our product categories to find what you're looking for.
What is Vantek's return policy?
Return possible within 30 days in original condition, subject to certain conditions.
How do I place an order?
You can place an order directly on our site by adding items to your basket and following the checkout process.
What delivery options are available?
We offer several delivery options, including standard and express delivery. Details and costs will be available at checkout.
How can I contact customer service?
If you have any questions or need assistance, please contact us at 06.15.77.86.29
What should I do if I have a problem with my order?
If you have a problem with your order, please contact our customer service team immediately for assistance.
What is your returns policy?
Our return policy is available on our return policy page. You have 30 days to return a product after receipt.
How can I request a refund?
Refund requests must be submitted in accordance with our refund policy, detailed on our website.
How does Vantek protect my personal information?
We take data security very seriously. Our privacy policy details how we collect, use and protect your information.
